As an entrepreneur, your time is your most valuable asset. You are the brain and the leader of your company. Your main task is to focus on managing your business operations, improving your business model, and creating business strategies that scale your business.
And as you continue to expand, your business burns more and more of your time. You’re now required to create invoices to get your employees paid faster, you reconcile your expenses, you plan out your next team outing, and the most time-consuming task of all, you are now required to manage emails.
According to FrontApp.com, the average person “spends 28 percent of their workweek on email, more than 11 hours a week, with the average person sending and receiving 124 work emails every day, or 620 emails every week, we’re spending an average of 1.1 minutes on each email.” As the business owner, your inbox volume could be 100% higher than the above numbers.
At this point, your time and effort are now divided between clerical and managerial activities. And since time is your most valuable asset, it will be wise to invest in hiring a Virtual Assistant (VA).
In our e-book edition, the “101 WAYS TO UTILISE YOUR VIRTUAL ASSISTANT,” we have defined a VA as someone who has a background in customer support, blogging, email writing, and other similar skills and can provide administrative services to clients.
A VA typically operates from home and heavily relies on the internet to remotely access necessary planning documents like shared files or calendar schedules. A VA is also usually equipped with the latest cloud tools like Software as a Service (SaaS) tools and customer relationship management (CRM) platforms. These types of tools can efficiently perform and carry out various administrative tasks online and in real-time.
Now, imagine how much time, effort, and money you could save if you could delegate all of your administrative and clerical tasks to a professional VA. And if you hire from a reputable cloud-staffing agency, they may also recommend VAs that could assist you in your travel arrangements, appointment scheduling, data entry, and other personal errands.
Below you’ll discover ways you could delegate your tasks so you may start to focus on optimising and improving your processes for maximum business growth.
The most common reason why our clients hire a General VA is to save time, which can be achieved in two ways: Direct time saving and Indirect time-saving.
A VA can manage and close your books at the end of each month, making your business government and tax-compliant.
VAs with a bookkeeping specialty can perform client invoicing, basic bank reconciliation, filing invoices from your inbox, performing credit checks, basic payroll management, and more.
All you have to do to avoid any error-ridden profit and loss statements is to provide your VA with the proper tax process and training.
There is no doubt that managing an office staff or team is very time-consuming and costly for your business. This is a common problem faced by every business, regardless of type, size, market, or industry.
With the help of a VA, you can outsource some low to mid-level management tasks so you have more time to focus on high-level ones.
Here are some management tasks you can delegate to a VA:
Maintaining good customer relationships is possible through CRM tools. With these tools, it’s easier to build stronger client relationships, which makes conducting business with your customers smoother.
Therefore, finding a trustworthy VA with the necessary skills and knowledge of CRM tools is critical if you want your CRM tasks to perform accordingly.
VAs from the Philippines are highly skilled in CRM tasks. Being one of the best countries of choice when it comes to Business Process Outsourcing (BPO), the Philippines has VAs that have acquired extensive knowledge of the best CRM platforms, such as ZenDesk, Zoho, and Hubspot, through experience.
Read about the Top 5 Hiring Mistakes when Recruiting Virtual Staff.
The digital age has made everyone and everything more connected than ever. With all of these technological innovations, from smartphones, computers, and other devices, clients and customers now have the world at their fingertips. Due to this constant shift in how information is being accessed and transferred, digital marketing through social media is the best way to stay relevant and remain competitive in all of your marketing campaigns.
Outsourcing your digital marketing tasks to a VA will eventually pay off in both short and long-term marketing campaigns. A VA’s main tasks include the following:
Sales is not just about selling and earning money. It’s more about providing the best shopping experience, making every transaction enjoyable, smooth, and memorable for everyone. This, if done properly, will create trust and convert customers into regular customers or even brand ambassadors.
Having sales support or a sales representative can make all the difference. A well-trained sales support can handle email concerns, respond to live chat queries, and answer phone calls on your behalf. You may even provide templates for your VA to use when posting on your social media accounts.
My Cloud Crew is your best option if you’re looking for an efficient and effective sales support representative. We have developed bite-sized support crew plans, which means, there is no required number of full-time agents for you to hire. This gives you the option to pick whichever support plan works best for your business. Our sales support representatives can provide full-time support from 9 am to 5 pm, Monday to Friday.
As your business grows, so does your responsibility for your employees. Having a VA to assist in HR tasks ensures that you comply with all legal requirements like compensation and benefits.
With the use of the Human Resource Information System (HRIS) platforms like Bamboo HR, maintaining and updating employment records are now simpler than ever. A VA can perform all of these basic employment record tasks in just two to five hours per month.
Other HR functions that a VA can perform include:
With VAs versatility and flexibility at work, they make a perfect candidate to perform your personal tasks.
Here in My Cloud Crew, all of our VAs undergo the required screening before and during our recruitment process. We know how important trust is, so we only hire VAs who are trustworthy.
Here are some ways a dependable VA can manage some areas of your personal life:
By outsourcing your daily back-office tasks, you’ll save money, avoid stress, and spend your time and energy on things you enjoy the most in this new decade and beyond.